Typical this individual will be familiar with maintenance schedules, plug in of laptop to run diagnostic checks, calibration of electronic components. Must have a strong understanding of urgency to deal with customer requests and field escalations. The incumbent should professionally mange his team of field service engineers and will need to coordinate his team preventative maintenance schedules, planning of boot stock, liaison with the corporate headquarters on a regular basis and weekly feedback to manager. The Supervisor field service engineer will be responsible for his zone or area dealing with customers on a daily basis. Typically, the Supervisor Field Service Engineer (SFSE) will be someone who has extensive knowledge of technical fault finding, working with schematics, electronic diagrams, advanced troubleshooting skills and above average knowledge of test equipment used in the industry. Strong instrumentation, diagnostic software, and electronic software background.Strong Clinical Engineering background and experience working on medical Diagnostic Equipment.A proven ability to interface with diverse technical disciplines is essential requirements.Self-motivation, good written and verbal communication skills.Be in position of a valid passport and driver’s license.Be able to work under pressure and handle conflict.To manage service team residing in E&W Africa region.To service, support and maintain medical diagnostic equipment.
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